Electricity providers in New Hanover County, North Carolina
- Annual file
- Form EIA-861, 2024 final
- ZIP Codes in the county
- 10
Providers
| Utility | Type | Residential customers | Average price cents per kWh | Average bill dollars per month | SAIDI minutes, with major event days | SAIDI minutes, without major event days | |
|---|---|---|---|---|---|---|---|
| Duke Energy Progress | Investor-owned utility | 1,356,079 | 15.54 | $156.39 | 1,803.1 | 141.4 | Add |
The order is by residential customers in North Carolina. Each figure is for all customers of the utility in North Carolina. EIA has no figure for one county.
Average price of electricity to ultimate consumers represents the cost per unit of electricity sold and is calculated by dividing electric revenue from ultimate consumers by the corresponding sales of electricity.
The average price of electricity to ultimate consumers reported in this publication by sector represents a weighted average of consumer revenue and sales, and does not equal the per kWh rate charged by the electric power industry participant to the individual consumers.
EIA's words. Source: U.S. Energy Information Administration, Electric Power Monthly, Technical notes, section "Form EIA-861" (March 2024). "This publication" is the Electric Power Monthly.
In plain words: the average price is revenue divided by sales. It is not the rate on a rate schedule. The annual figures on this page are for 2024. Monthly data through .
New Hanover County beside North Carolina and the US
Form EIA-861, 2024
| Figure | Utilities that list New Hanover County, median | North Carolina | United States |
|---|---|---|---|
| Average residential price (cents per kWh) | 15.54 | 14.13 | 16.48 |
| Average monthly bill (dollars per month) | $156.39 | $143.50 | $142.26 |
| SAIDI with major event days (minutes, median of utilities) | 1,803.1 | 154.9 | 184.5 |
| SAIDI without major event days (minutes, median of utilities) | 141.4 | 83.1 | 99.8 |
| Utilities (number) | 1 | 54 | 1,413 |
1 utility, Duke Energy Progress, lists New Hanover County in the service territory that it reported to EIA for 2024.
The average residential price of Duke Energy Progress was 15.54 cents per kilowatt-hour (kWh) in 2024.
The North Carolina average was 14.13 cents per kWh in 2024. The US average was 16.48 cents per kWh. Each price is for all customers of the utility in North Carolina, not for the county only.
Duke Energy Progress reported outage minutes (SAIDI) for 2024. With major event days, its figure was 1,803.1 minutes (about 30 hours) for each customer. The median for all North Carolina utilities was 154.9 minutes.
The Census Bureau estimate of the population of the county is 245,959. EIA has no count of customers for one county. The utility and the state utility commission have the service area for an address.
Outage minutes that the utilities reported
SAIDI, Form EIA-861, 2024
Minutes without power for each customer in 2024, with major event days. A pale bar is the figure without major event days. Each figure is for the whole system of the utility, not for New Hanover County only.
ZIP Codes in New Hanover County
Census 2020 ZIP Code Tabulation Areas
A ZIP Code can cross a county line. Each link opens the lookup for that ZIP Code.
Counties near New Hanover County
Counties that share a ZIP Code with New Hanover County
Next in the list of North Carolina counties
- Mecklenburg County 7 utilities
- Mitchell County 3 utilities
- Montgomery County 4 utilities
- Moore County 5 utilities
- Nash County 8 utilities
- Northampton County 3 utilities
- Onslow County 4 utilities
- Orange County 3 utilities
- Pamlico County 2 utilities
- Pasquotank County 3 utilities
Official channels
- North Carolina Utilities CommissionThe home page of the state utility commission of North Carolina.
- LIHEAP Clearinghouse: energy assistance office searchThe search page for local offices of the federal Low Income Home Energy Assistance Program (LIHEAP).
- EIA: Form EIA-861 annual data filesThe page of the annual files: revenue, sales, customers, reliability and service territories of each utility.
- EIA: Form EIA-861M monthly data filesThe page of the monthly files: the figures of each state and of the monthly sample of utilities.
EIA lists utilities by county, not by address. The state utility commission and the utilities have the service area maps.
Cite this page
Power Bill Facts. Electricity providers in New Hanover County, North Carolina. https://powerbillfacts.com/county/north-carolina/new-hanover/ Source: U.S. Energy Information Administration, Form EIA-861 (2024), service territory and sales files. Data through . Page made .
Where the figures come from
Source: U.S. Energy Information Administration, Form EIA-861 for 2024, final release: service territory, sales, reliability and short form files. State and US averages: Form EIA-861M workbook. Population: U.S. Census Bureau, Vintage 2025. ZIP Codes: Census 2020 ZIP Code Tabulation Area to county relationship file. These are US government works in the public domain.
Questions about electricity in New Hanover County
- How many customers does the utility for New Hanover County have?
- Duke Energy Progress had 1,356,079 residential customers in North Carolina in 2024. The number is for the state. EIA has no number for one county.
- What is the average monthly bill of the utilities for New Hanover County?
- The average monthly bill of a residential customer of Duke Energy Progress was $156.39 in 2024. The North Carolina average was $143.50. The US average was $142.26.
- How many minutes without power did the utilities for New Hanover County report?
- 1 utility on the list reported outage minutes for 2024. Without major event days, the figure was 141.4 minutes (about 2 hours 30 minutes) for each customer. With major event days, the figure was 1,803.1 minutes (about 30 hours). Each figure is for the whole system of a utility, not for the county only.
- How many ZIP Codes are in New Hanover County?
- 10 ZIP Code areas have land in New Hanover County, from the Census Bureau file for 2020. A ZIP Code can cross a county line. The ZIP Code lookup on the home page shows the utilities for one ZIP Code.