States › North Carolina › Town of High Point
municipal utility · EIA utility 8571
Town of High Point
Average price is revenue divided by sales for the sector and year; it is not a tariff rate. Reliability figures are as reported by utilities to EIA on Form 861 and may use different calculation methods. Annual figures: Form EIA-861 for 2024, final release. Monthly state figures run to July 2026.
Town of High Point serves 38,079 residential customers in North Carolina as a municipal utility, according to its 2024 Form EIA-861 filing, with a service territory that touches 4 counties.
Its average residential price that year was 11.63¢ per kilowatthour, 18% below the North Carolina average of 14.13¢ and 29% below the US average of 16.48¢. The figure is residential revenue divided by residential sales, so it folds in fixed charges, riders and every rate schedule the utility bills under.
That works out to an average residential bill of $102.42 a month on average use of 881 kWh a month. Across North Carolina the average bill was $143.50 on 1,015 kWh, so a bill gap reflects how much power households use as well as what each kilowatthour costs.
For reliability it reported a SAIDI of 78.6 minutes per customer with major event days included and 64.6 minutes with them excluded, calculated under IEEE 1366 standard. The median among North Carolina utilities reporting was 154.9 minutes with major event days; this utility's figure is 49% below that median.
The average price is down 9.7% on 2019, against up 23.7% for North Carolina as a whole, and down 1.3% on 2023. EIA's early release for 2025, which has not been fully edited, shows 11.66¢.
Compared with North Carolina, the US and other municipal utilities
| Measure, 2024 | This utility | Municipal utilities, US median | North Carolina | United States |
|---|---|---|---|---|
| Average residential price per kWh | 11.63¢ | 12.45¢ | 14.13¢ | 16.48¢ |
| Average monthly residential bill | $102.42 | $113.02 | $143.50 | $142.26 |
| Average monthly use, kWh | 881 | 905 | 1,015 | 863 |
| Residential price change, 1 year | -1.3% | — | +9.3% | +3.0% |
| Residential price change, 5 years | -9.7% | — | +23.7% | +26.7% |
| SAIDI, all events (minutes) | 78.6 | 64.4 | 154.9 median | 184.5 median |
| SAIDI, without major event days | 64.6 | 40.3 | 83.1 median | 99.8 median |
State and US prices, bills and use are EIA's own averages over every customer. The ownership column and the reliability columns are medians across utilities with at least 1,000 residential customers, computed on this site from the final 2024 file. Among the 21 filings by municipal utilities in North Carolina, the median price was 12.13¢. In North Carolina this utility's price ranks 49 of 53, counting from the highest.
Average price by year
Town of High PointNorth Carolina averageUS average
Year by year
| Year | ¢ per kWh | North Carolina ¢ | Monthly bill | kWh a month | Residential customers | All sales |
|---|---|---|---|---|---|---|
| 2025 early release | 11.66¢ | 14.02¢ | $108.65 | 932 | 38,553 | 1.2 TWh |
| 2024 | 11.63¢ | 14.13¢ | $102.42 | 881 | 38,079 | 1.1 TWh |
| 2023 | 11.78¢ | 12.93¢ | $100.45 | 853 | 37,642 | 1.1 TWh |
| 2022 | 11.70¢ | 11.62¢ | $103.84 | 887 | 37,111 | 1.2 TWh |
| 2021 | 12.61¢ | 11.32¢ | $112.25 | 890 | 36,982 | 1.2 TWh |
| 2020 | 12.78¢ | 11.38¢ | $116.45 | 911 | 36,729 | 1.1 TWh |
| 2019 | 12.88¢ | 11.42¢ | $115.98 | 901 | 36,380 | 1.2 TWh |
| 2018 | 12.86¢ | 11.09¢ | $127.72 | 993 | 36,017 | 1.2 TWh |
| 2017 | 13.03¢ | 10.94¢ | $114.20 | 876 | 36,907 | 1.1 TWh |
| 2016 | 12.88¢ | 11.03¢ | $123.26 | 957 | 35,723 | 1.2 TWh |
| 2015 | 12.90¢ | 11.28¢ | $121.25 | 940 | 36,418 | 1.2 TWh |
| 2014 | 12.66¢ | 11.10¢ | $121.23 | 958 | 35,376 | 1.1 TWh |
| 2013 | 11.72¢ | 10.97¢ | $107.92 | 921 | 33,735 | 1.1 TWh |
Bundled residential service only in the price, bill and use columns. Bill = residential revenue ÷ customers ÷ 12; use = residential sales ÷ customers ÷ 12. EIA describes its early release as not fully edited; it is shown for this utility alone and enters no average, median or rank on this site.
Sales by sector, 2024
| Sector | Customers | Sales | Share of sales | Revenue | ¢ per kWh, bundled |
|---|---|---|---|---|---|
| Residential | 38,079 | 402.4 GWh | 35% | $46,800,300 | 11.63¢ |
| Commercial | 5,926 | 591.5 GWh | 52% | $62,234,500 | 10.52¢ |
| Industrial | 190 | 149.6 GWh | 13% | $14,035,700 | 9.38¢ |
Customers, sales and revenue count every service type the utility reported (bundled, energy-only and delivery-only). The price column uses bundled service alone, because part-bill revenue would understate it. Sources of energy: 1.2 TWh in total, of which 0% was its own net generation and 1.2 TWh was bought wholesale; summer peak demand 255 MW.
Reliability
Minutes of sustained interruption per customer in 2024, as the utility reported them under IEEE 1366 standard. SAIFI: 0.83 interruptions per customer with major event days, 0.70 without; CAIDI 94.5 minutes per interruption. EIA's North Carolina total across all reporting utilities was 1,441.0 minutes with major event days and 141.4 without. Major event days are storms and similar events that a utility's chosen method sets apart; methods differ, so treat comparisons as approximate. What SAIDI and SAIFI mean.
| Year | SAIDI, all events | SAIDI, no major events | SAIFI, all events | SAIFI, no major events | Method |
|---|---|---|---|---|---|
| 2025 early release | 108.5 | 86.0 | 1.39 | 1.33 | IEEE 1366 |
| 2024 | 78.6 | 64.6 | 0.83 | 0.70 | IEEE 1366 |
| 2023 | 123.0 | 65.8 | 1.10 | 0.81 | IEEE 1366 |
| 2022 | 326.3 | 182.2 | 2.90 | 1.83 | IEEE 1366 |
| 2021 | 296.5 | 100.2 | 1.89 | 1.09 | IEEE 1366 |
| 2020 | 207.0 | 144.7 | 2.19 | 1.83 | IEEE 1366 |
| 2019 | 185.4 | 129.6 | 1.54 | 1.32 | IEEE 1366 |
| 2018 | 725.0 | 163.8 | 3.44 | 1.88 | IEEE 1366 |
| 2017 | 130.7 | 70.8 | 1.54 | 1.18 | IEEE 1366 |
| 2016 | 124.4 | 78.0 | 1.38 | 0.93 | IEEE 1366 |
| 2015 | 93.0 | 60.4 | 1.25 | 0.89 | IEEE 1366 |
| 2014 | 2,957.6 | 46.5 | 3.34 | 0.92 | IEEE 1366 |
| 2013 | 104.6 | 56.8 | 0.78 | 0.53 | IEEE 1366 |
Counties in its service territory
Counties the utility listed on Form EIA-861 for 2024. Listing a county does not mean the utility serves all of it.
Other utilities in North Carolina
| Utility | Ownership | Residential customers | ¢ per kWh | Monthly bill | SAIDI, all events | SAIDI, no major events |
|---|---|---|---|---|---|---|
| City of Wilson | Municipal | 32,078 | 12.13¢ | $131.42 | 123.1 | 55.7 |
| City of Concord | Municipal | 29,857 | 11.84¢ | $118.10 | 172.4 | 172.4 |
| Town of Apex | Municipal | 29,289 | 10.52¢ | $95.20 | 116.4 | 36.3 |
| City of Gastonia | Municipal | 27,008 | 12.40¢ | $110.17 | 1,378.2 | 97.2 |
| City of Rocky Mount | Municipal | 25,407 | 12.18¢ | $121.64 | 86.8 | 70.0 |
| Greenville Utilities Comm | Municipal | 65,731 | 11.97¢ | $118.91 | 33.3 | 33.3 |
| City of New Bern | Municipal | 21,226 | 12.65¢ | $129.18 | 144.2 | 41.5 |
| Fayetteville Public Works Commission | Municipal | 75,987 | 12.21¢ | $118.52 | 129.3 | 70.9 |
All North Carolina utilities · Municipal utilities nationwide
Questions and answers
How much does electricity cost from Town of High Point?
Residential customers paid an average of 11.63¢ per kilowatthour in 2024. EIA derives this by dividing residential revenue by residential sales; it is an average across all rate schedules and charges, not a tariff rate.
How does that compare with North Carolina?
The North Carolina average residential price in 2024 was 14.13¢ and the US average 16.48¢; Town of High Point was 18% below the state figure. Among 53 utility filings with a bundled residential price in North Carolina, it had the 49th highest.
What is the average Town of High Point bill?
$102.42 a month in 2024, on average residential use of 881 kWh a month (annual revenue and sales divided by customers and by twelve). The North Carolina average was $143.50 on 1,015 kWh.
How reliable is Town of High Point service?
It reported 78.6 minutes of interruption per customer (SAIDI) including major event days and 64.6 minutes excluding them, with 0.83 interruptions per customer (SAIFI) in 2024. Utilities calculate these under differing methods, so comparisons are approximate.
Is the Town of High Point price rising?
The average residential price was down 1.3% in 2024 compared with 2023 and down 9.7% compared with 2019. EIA's early, not fully edited release for 2025 shows 11.66¢.
Which counties does Town of High Point serve?
Its Form EIA-861 service territory lists 4 counties: Davidson County, NC, Forsyth County, NC, Guilford County, NC and Randolph County, NC. A county can appear in several utilities' territories.
Provenance
Source: U.S. Energy Information Administration. Annual figures are from Form EIA-861 (sales to ultimate customers, reliability, operational data and service territory files), final release for 2024, respondent "Town of High Point", utility number 8571; the 2025 row is from EIA's early release. State and US averages are from the Form EIA-861M sales and revenue workbook, published through July 2026. All are US government works in the public domain. Page built 1 Oct 2026. Errors in processing are corrected at the next build; see corrections. For tariffs and rate schedules, consult the utility or the state utility commission.