States › Pennsylvania › Citizens Electric Co
investor-owned utility · EIA utility 3597
Citizens Electric Co
Average price is revenue divided by sales for the sector and year; it is not a tariff rate. Reliability figures are as reported by utilities to EIA on Form 861 and may use different calculation methods. Annual figures: Form EIA-861 for 2024, final release. Monthly state figures run to July 2026.
Citizens Electric Co is an investor-owned utility that reported 5,963 residential customers in Pennsylvania on Form EIA-861 for 2024, with a service territory that touches 2 counties.
Its average residential price that year was 13.63¢ per kilowatthour, 23% below the Pennsylvania average of 17.77¢ and 17% below the US average of 16.48¢. The figure is residential revenue divided by residential sales, so it folds in fixed charges, riders and every rate schedule the utility bills under.
That works out to an average residential bill of $155.55 a month on average use of 1,141 kWh a month. Across Pennsylvania the average bill was $145.17 on 817 kWh, so a bill gap reflects how much power households use as well as what each kilowatthour costs.
The price covers the 5,958 residential customers on bundled service. A further 5 take delivery only and buy their energy from another supplier; EIA collects just part of their bill from this respondent, so they are left out of the average.
For reliability it reported a SAIDI of 87.4 minutes per customer with major event days included and 64.3 minutes with them excluded, calculated under another method. The median among Pennsylvania utilities reporting was 212.0 minutes with major event days; this utility's figure is 59% below that median.
The average price is up 33.0% on 2019, against up 28.8% for Pennsylvania as a whole, and down 21.7% on 2023.
Compared with Pennsylvania, the US and other investor-owned utilities
| Measure, 2024 | This utility | Investor-owned utilities, US median | Pennsylvania | United States |
|---|---|---|---|---|
| Average residential price per kWh | 13.63¢ | 16.17¢ | 17.77¢ | 16.48¢ |
| Average monthly residential bill | $155.55 | $131.47 | $145.17 | $142.26 |
| Average monthly use, kWh | 1,141 | 787 | 817 | 863 |
| Residential price change, 1 year | -21.7% | — | -1.8% | +3.0% |
| Residential price change, 5 years | +33.0% | — | +28.8% | +26.7% |
| SAIDI, all events (minutes) | 87.4 | 278.7 | 212.0 median | 184.5 median |
| SAIDI, without major event days | 64.3 | 106.5 | 99.0 median | 99.8 median |
State and US prices, bills and use are EIA's own averages over every customer. The ownership column and the reliability columns are medians across utilities with at least 1,000 residential customers, computed on this site from the final 2024 file. Among the 8 filings by investor-owned utilities in Pennsylvania, the median price was 17.18¢. In Pennsylvania this utility's price ranks 17 of 18, counting from the highest.
Average price by year
Citizens Electric CoPennsylvania averageUS average
Year by year
| Year | ¢ per kWh | Pennsylvania ¢ | Monthly bill | kWh a month | Residential customers | All sales |
|---|---|---|---|---|---|---|
| 2024 | 13.63¢ | 17.77¢ | $155.55 | 1,141 | 5,963 | 150.9 GWh |
| 2023 | 17.41¢ | 18.10¢ | $201.49 | 1,158 | 5,932 | 151.4 GWh |
| 2022 | 12.34¢ | 15.94¢ | $156.21 | 1,266 | 5,905 | 163.9 GWh |
| 2021 | 10.52¢ | 13.76¢ | $130.49 | 1,241 | 5,892 | 166.6 GWh |
| 2020 | 10.85¢ | 13.58¢ | $132.93 | 1,226 | 5,864 | 160.9 GWh |
| 2019 | 10.25¢ | 13.80¢ | $126.70 | 1,236 | 5,877 | 168 GWh |
| 2018 | 10.38¢ | 13.89¢ | $133.31 | 1,284 | 5,870 | 178 GWh |
| 2017 | 10.63¢ | 14.23¢ | $123.76 | 1,164 | 5,836 | 166.3 GWh |
| 2016 | 10.98¢ | 13.86¢ | $131.45 | 1,197 | 5,775 | 171.9 GWh |
| 2015 | 10.87¢ | 13.64¢ | $136.69 | 1,258 | 5,752 | 174.8 GWh |
| 2014 | 11.42¢ | 13.32¢ | $146.69 | 1,284 | 5,738 | 172.3 GWh |
| 2013 | 10.16¢ | 12.79¢ | $126.44 | 1,244 | 5,730 | 168.4 GWh |
Bundled residential service only in the price, bill and use columns. Bill = residential revenue ÷ customers ÷ 12; use = residential sales ÷ customers ÷ 12.
Month by month
Citizens Electric CoPennsylvania average
Sales by sector, 2024
| Sector | Customers | Sales | Share of sales | Revenue | ¢ per kWh, bundled |
|---|---|---|---|---|---|
| Residential | 5,963 | 81.7 GWh | 54% | $11,126,000 | 13.63¢ |
| Commercial | 1,171 | 25.9 GWh | 17% | $3,231,000 | 13.95¢ |
| Industrial | 40 | 43.3 GWh | 29% | $1,714,000 | 12.32¢ |
Customers, sales and revenue count every service type the utility reported (bundled, energy-only and delivery-only). The price column uses bundled service alone, because part-bill revenue would understate it. Sources of energy: 120.6 GWh in total, of which 0% was its own net generation and 120.6 GWh was bought wholesale; summer peak demand 36 MW.
Reliability
Minutes of sustained interruption per customer in 2024, as the utility reported them under another method. SAIFI: 0.98 interruptions per customer with major event days, 0.45 without; CAIDI 89.4 minutes per interruption. EIA's Pennsylvania total across all reporting utilities was 336.1 minutes with major event days and 131.0 without. Major event days are storms and similar events that a utility's chosen method sets apart; methods differ, so treat comparisons as approximate. What SAIDI and SAIFI mean.
| Year | SAIDI, all events | SAIDI, no major events | SAIFI, all events | SAIFI, no major events | Method |
|---|---|---|---|---|---|
| 2024 | 87.4 | 64.3 | 0.98 | 0.45 | Other |
| 2023 | 42.4 | 29.0 | 0.44 | 0.32 | Other |
| 2022 | 30.5 | 30.5 | 0.32 | 0.32 | Other |
| 2021 | 130.3 | 25.6 | 1.62 | 0.27 | Other |
| 2020 | 181.0 | 6.9 | 1.27 | 0.08 | Other |
| 2019 | 289.1 | 21.8 | 1.40 | 0.28 | Other |
| 2018 | 101.5 | 15.5 | 1.26 | 0.21 | Other |
| 2017 | 136.0 | 84.0 | 1.14 | 0.45 | Other |
| 2016 | 108.0 | 67.0 | 0.67 | 0.38 | Other |
| 2015 | 72.0 | 18.0 | 0.89 | 0.19 | Other |
| 2014 | 71.0 | 17.0 | 0.88 | 0.19 | Other |
| 2013 | 83.0 | 37.0 | 0.94 | 0.46 | Other |
Counties in its service territory
Counties the utility listed on Form EIA-861 for 2024. Listing a county does not mean the utility serves all of it.
Other utilities in Pennsylvania
| Utility | Ownership | Residential customers | ¢ per kWh | Monthly bill | SAIDI, all events | SAIDI, no major events |
|---|---|---|---|---|---|---|
| Wellsborough Electric Co | Investor-owned | 5,158 | 16.45¢ | $111.53 | 804.0 | 102.0 |
| Pike County Light & Power Co | Investor-owned | 4,347 | 19.95¢ | $131.41 | 232.0 | 160.0 |
| UGI Utilities, Inc | Investor-owned | 55,011 | 18.93¢ | $157.89 | 182.0 | 99.0 |
| Duquesne Light Co | Investor-owned | 550,405 | 21.74¢ | $131.53 | 188.0 | 127.0 |
| PPL Electric Utilities Corp | Investor-owned | 1,295,883 | 16.99¢ | $144.25 | 455.1 | 90.3 |
| PECO Energy Co | Investor-owned | 1,535,818 | 16.16¢ | $121.18 | 212.0 | 60.0 |
| FirstEnergy Pennsylvania Electric Co | Investor-owned | 1,806,012 | 17.37¢ | $148.80 | 402.6 | 220.5 |
| Bedford Rural Elec Coop, Inc | Cooperative | 8,837 | 14.55¢ | $136.33 | — | — |
All Pennsylvania utilities · Investor-owned utilities nationwide
Questions and answers
How much does electricity cost from Citizens Electric Co?
Residential customers paid an average of 13.63¢ per kilowatthour in 2024. EIA derives this by dividing residential revenue by residential sales; it is an average across all rate schedules and charges, not a tariff rate.
How does that compare with Pennsylvania?
The Pennsylvania average residential price in 2024 was 17.77¢ and the US average 16.48¢; Citizens Electric Co was 23% below the state figure. Among 18 utility filings with a bundled residential price in Pennsylvania, it had the 17th highest.
What is the average Citizens Electric Co bill?
$155.55 a month in 2024, on average residential use of 1,141 kWh a month (annual revenue and sales divided by customers and by twelve). The Pennsylvania average was $145.17 on 817 kWh.
How reliable is Citizens Electric Co service?
It reported 87.4 minutes of interruption per customer (SAIDI) including major event days and 64.3 minutes excluding them, with 0.98 interruptions per customer (SAIFI) in 2024. Utilities calculate these under differing methods, so comparisons are approximate.
Is the Citizens Electric Co price rising?
The average residential price was down 21.7% in 2024 compared with 2023 and up 33.0% compared with 2019.
Which counties does Citizens Electric Co serve?
Its Form EIA-861 service territory lists 2 counties: Northumberland County, PA and Union County, PA. A county can appear in several utilities' territories.
Provenance
Source: U.S. Energy Information Administration. Annual figures are from Form EIA-861 (sales to ultimate customers, reliability, operational data and service territory files), final release for 2024, respondent "Citizens Electric Co - (PA)", utility number 3597. Monthly utility figures are from the Form EIA-861M sample. State and US averages are from the Form EIA-861M sales and revenue workbook, published through July 2026. All are US government works in the public domain. Page built 1 Oct 2026. Errors in processing are corrected at the next build; see corrections. For tariffs and rate schedules, consult the utility or the state utility commission.