States › Tennessee › Knoxville Utilities Board
municipal utility · EIA utility 10421
Knoxville Utilities Board
Average price is revenue divided by sales for the sector and year; it is not a tariff rate. Reliability figures are as reported by utilities to EIA on Form 861 and may use different calculation methods. Annual figures: Form EIA-861 for 2024, final release. Monthly state figures run to July 2026.
Knoxville Utilities Board is a municipal utility that reported 193,707 residential customers in Tennessee on Form EIA-861 for 2024, with a service territory that touches 7 counties.
Its average residential price that year was 12.54¢ per kilowatthour, about the same as the Tennessee average of 12.42¢ and 24% below the US average of 16.48¢. The figure is residential revenue divided by residential sales, so it folds in fixed charges, riders and every rate schedule the utility bills under.
That works out to an average residential bill of $137.06 a month on average use of 1,093 kWh a month. Across Tennessee the average bill was $143.32 on 1,154 kWh, so a bill gap reflects how much power households use as well as what each kilowatthour costs.
For reliability it reported a SAIDI of 352.0 minutes per customer with major event days included and 193.0 minutes with them excluded, calculated under IEEE 1366 standard. The median among Tennessee utilities reporting was 270.1 minutes with major event days; this utility's figure is 30% above that median.
The average price is up 17.5% on 2019, against up 14.3% for Tennessee as a whole, and up 2.1% on 2023. EIA's early release for 2025, which has not been fully edited, shows 13.83¢.
Compared with Tennessee, the US and other municipal utilities
| Measure, 2024 | This utility | Municipal utilities, US median | Tennessee | United States |
|---|---|---|---|---|
| Average residential price per kWh | 12.54¢ | 12.45¢ | 12.42¢ | 16.48¢ |
| Average monthly residential bill | $137.06 | $113.02 | $143.32 | $142.26 |
| Average monthly use, kWh | 1,093 | 905 | 1,154 | 863 |
| Residential price change, 1 year | +2.1% | — | +1.9% | +3.0% |
| Residential price change, 5 years | +17.5% | — | +14.3% | +26.7% |
| SAIDI, all events (minutes) | 352.0 | 64.4 | 270.1 median | 184.5 median |
| SAIDI, without major event days | 193.0 | 40.3 | 138.4 median | 99.8 median |
State and US prices, bills and use are EIA's own averages over every customer. The ownership column and the reliability columns are medians across utilities with at least 1,000 residential customers, computed on this site from the final 2024 file. Among the 60 filings by municipal utilities in Tennessee, the median price was 11.98¢. In Tennessee this utility's price ranks 32 of 85, counting from the highest.
Average price by year
Knoxville Utilities BoardTennessee averageUS average
Year by year
| Year | ¢ per kWh | Tennessee ¢ | Monthly bill | kWh a month | Residential customers | All sales |
|---|---|---|---|---|---|---|
| 2025 early release | 13.83¢ | 13.18¢ | $153.38 | 1,109 | 196,674 | 6 TWh |
| 2024 | 12.54¢ | 12.42¢ | $137.06 | 1,093 | 193,707 | 5.9 TWh |
| 2023 | 12.28¢ | 12.19¢ | $128.34 | 1,045 | 190,846 | 5.7 TWh |
| 2022 | 12.21¢ | 12.25¢ | $136.79 | 1,120 | 187,716 | 5.9 TWh |
| 2021 | 10.86¢ | 11.07¢ | $122.52 | 1,129 | 185,566 | 5.7 TWh |
| 2020 | 10.62¢ | 10.76¢ | $117.01 | 1,102 | 183,076 | 5.3 TWh |
| 2019 | 10.67¢ | 10.87¢ | $121.63 | 1,140 | 181,304 | 5.4 TWh |
| 2018 | 10.49¢ | 10.71¢ | $125.19 | 1,193 | 179,583 | 5.6 TWh |
| 2017 | 10.60¢ | 10.72¢ | $113.89 | 1,074 | 178,043 | 5.2 TWh |
| 2016 | 10.17¢ | 10.41¢ | $119.13 | 1,171 | 176,259 | 5.5 TWh |
| 2015 | 9.98¢ | 10.30¢ | $117.10 | 1,173 | 174,523 | 5.5 TWh |
| 2014 | 9.88¢ | 10.32¢ | $118.85 | 1,203 | 173,700 | 5.5 TWh |
| 2013 | 9.91¢ | 9.98¢ | $114.90 | 1,159 | 173,492 | 5.4 TWh |
Bundled residential service only in the price, bill and use columns. Bill = residential revenue ÷ customers ÷ 12; use = residential sales ÷ customers ÷ 12. EIA describes its early release as not fully edited; it is shown for this utility alone and enters no average, median or rank on this site.
Month by month
Knoxville Utilities BoardTennessee average
Sales by sector, 2024
| Sector | Customers | Sales | Share of sales | Revenue | ¢ per kWh, bundled |
|---|---|---|---|---|---|
| Residential | 193,707 | 2.5 TWh | 43% | $318,595,000 | 12.54¢ |
| Commercial | 25,566 | 2.3 TWh | 40% | $276,829,000 | 11.91¢ |
| Industrial | 24 | 1 TWh | 17% | $52,491,000 | 5.16¢ |
Customers, sales and revenue count every service type the utility reported (bundled, energy-only and delivery-only). The price column uses bundled service alone, because part-bill revenue would understate it. Sources of energy: 6.1 TWh in total, of which 0% was its own net generation and 6.1 TWh was bought wholesale; summer peak demand 1,181 MW.
Reliability
Minutes of sustained interruption per customer in 2024, as the utility reported them under IEEE 1366 standard. SAIFI: 1.86 interruptions per customer with major event days, 1.40 without; CAIDI 189.2 minutes per interruption. EIA's Tennessee total across all reporting utilities was 278.6 minutes with major event days and 159.5 without. Major event days are storms and similar events that a utility's chosen method sets apart; methods differ, so treat comparisons as approximate. What SAIDI and SAIFI mean.
| Year | SAIDI, all events | SAIDI, no major events | SAIFI, all events | SAIFI, no major events | Method |
|---|---|---|---|---|---|
| 2025 early release | 2.7 | 1.5 | 1.26 | 0.99 | IEEE 1366 |
| 2024 | 352.0 | 193.0 | 1.86 | 1.40 | IEEE 1366 |
| 2023 | 363.0 | 123.6 | 2.42 | 1.50 | IEEE 1366 |
| 2022 | 251.4 | 103.2 | 2.19 | 1.31 | IEEE 1366 |
| 2021 | 142.8 | 116.4 | — | — | IEEE 1366 |
| 2020 | 279.0 | 128.0 | 2.11 | 1.65 | IEEE 1366 |
| 2019 | 233.1 | 155.9 | 2.04 | 1.65 | IEEE 1366 |
| 2018 | 207.5 | 126.3 | 1.84 | 1.49 | IEEE 1366 |
| 2017 | 244.2 | 156.0 | 1.60 | 1.44 | IEEE 1366 |
| 2016 | 204.5 | 102.1 | 1.66 | 1.13 | Other |
| 2015 | 208.8 | 119.4 | 1.60 | 1.44 | IEEE 1366 |
| 2014 | 202.8 | 94.2 | 1.51 | 1.14 | IEEE 1366 |
| 2013 | 152.4 | 110.4 | 1.47 | 1.31 | IEEE 1366 |
Counties in its service territory
Counties the utility listed on Form EIA-861 for 2024. Listing a county does not mean the utility serves all of it.
Other utilities in Tennessee
| Utility | Ownership | Residential customers | ¢ per kWh | Monthly bill | SAIDI, all events | SAIDI, no major events |
|---|---|---|---|---|---|---|
| City of Chattanooga | Municipal | 174,783 | 12.32¢ | $137.25 | 194.4 | 72.1 |
| City of Memphis | Municipal | 380,286 | 12.16¢ | $138.50 | 327.2 | 280.8 |
| Nashville Electric Service | Municipal | 417,640 | 13.47¢ | $137.51 | 0.0 | 86.6 |
| City of Clarksville | Municipal | 75,953 | 12.77¢ | $143.20 | 205.1 | 99.5 |
| Johnson City | Municipal | 72,205 | 12.41¢ | $143.48 | 658.5 | 152.2 |
| City of Lenoir | Municipal | 62,455 | 11.95¢ | $145.92 | — | — |
| Sevier County Electric System | Municipal | 35,626 | 11.33¢ | $128.34 | 330.0 | 230.0 |
| City of Greeneville | Municipal | 32,388 | 11.90¢ | $143.88 | 791.3 | 125.6 |
All Tennessee utilities · Municipal utilities nationwide
Questions and answers
How much does electricity cost from Knoxville Utilities Board?
Residential customers paid an average of 12.54¢ per kilowatthour in 2024. EIA derives this by dividing residential revenue by residential sales; it is an average across all rate schedules and charges, not a tariff rate.
How does that compare with Tennessee?
The Tennessee average residential price in 2024 was 12.42¢ and the US average 16.48¢; Knoxville Utilities Board was about the same as the state figure. Among 85 utility filings with a bundled residential price in Tennessee, it had the 32nd highest.
What is the average Knoxville Utilities Board bill?
$137.06 a month in 2024, on average residential use of 1,093 kWh a month (annual revenue and sales divided by customers and by twelve). The Tennessee average was $143.32 on 1,154 kWh.
How reliable is Knoxville Utilities Board service?
It reported 352.0 minutes of interruption per customer (SAIDI) including major event days and 193.0 minutes excluding them, with 1.86 interruptions per customer (SAIFI) in 2024. Utilities calculate these under differing methods, so comparisons are approximate.
Is the Knoxville Utilities Board price rising?
The average residential price was up 2.1% in 2024 compared with 2023 and up 17.5% compared with 2019. EIA's early, not fully edited release for 2025 shows 13.83¢.
Which counties does Knoxville Utilities Board serve?
Its Form EIA-861 service territory lists 7 counties: Anderson County, TN, Blount County, TN, Grainger County, TN, Jefferson County, TN, Knox County, TN, Sevier County, TN and Union County, TN. A county can appear in several utilities' territories.
Provenance
Source: U.S. Energy Information Administration. Annual figures are from Form EIA-861 (sales to ultimate customers, reliability, operational data and service territory files), final release for 2024, respondent "Knoxville Utilities Board", utility number 10421; the 2025 row is from EIA's early release. Monthly utility figures are from the Form EIA-861M sample. State and US averages are from the Form EIA-861M sales and revenue workbook, published through July 2026. All are US government works in the public domain. Page built 30 Sep 2026. Errors in processing are corrected at the next build; see corrections. For tariffs and rate schedules, consult the utility or the state utility commission.